CRM for Service Businesses UK – Customer Management & Automation

EasyWeek CRM gives service businesses across the UK a unified customer database with segmentation, multi-channel communication, loyalty programmes, and workflow automation — so you can build lasting relationships and grow revenue on autopilot.

CRM SystemCRM system
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partner businesses

Customer Database & Segmentation

Build a comprehensive customer database with tags, custom attributes, and smart segments. Track visit history, preferences, and spending to personalise every interaction for your UK clientele.

  • Full customer profiles: notes, visit history, and spending statistics
  • Tags, custom fields, and smart segmentation
  • Quick import and export of customer data
Customer management
Customer management

Multi-Channel Communication

Reach customers where they are — via SMS, WhatsApp, Email, Push notifications, or Telegram. Send appointment reminders, promotions, and follow-ups from a single dashboard.

  • SMS, WhatsApp, Email, Push, and Telegram messaging
  • Automated appointment reminders and follow-ups
  • Bulk campaigns to targeted customer segments
Multi-channel communication
Notifications and reminders

Expand your business capabilities

Increase conversion rates and improve customer service quality with instant access to all EasyWeek features.

Start getting the most out of every customer #2

Loyalty & Retention Programmes

Keep customers coming back with memberships, loyalty points, prepaid packages, and gift cards. Reward repeat visits and turn satisfied clients into brand advocates.

Loyalty programmes
Loyalty programmes

Workflow Automation

Automate repetitive tasks with event-action triggers. Set up segment-based campaigns, birthday greetings, re-engagement sequences, and post-visit follow-ups without lifting a finger.

Workflow automation
Workflow automation

All-in-one CRM for service businesses in the UK

EasyWeek CRM combines customer management, multi-channel messaging, loyalty programmes, and workflow automation in one platform — helping service businesses across London, Manchester, Birmingham, and the rest of the UK build stronger relationships, increase retention, and grow revenue.

Booking system
Appointment scheduling
Marketing automation
Customer database
Staff scheduling
Sales management

A convenient app for all devices

Our system works on smartphones, tablets, and in the web version. No additional equipment is required.

EasyWeek client app logo
For Booking Find, book and get reminded — all in one app.
Customer app
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EasyWeek client app screenshot
EasyWeek business app logo
For Managing Appointments, team, clients and your own website — all in one app.
Business app
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EasyWeek business app calendar view screenshot

Our pricing

  • No card required
  • 14-day free full-version trial
  • No hidden charges
Free forever
£0
Essential features
User avatars Pro
from £8.33
per month
Compare all plans

Join the companies that trust us

Create your success story with EasyWeek!

Frequently asked questions

Can't find the answer? Contact our friendly team.

A CRM (Customer Relationship Management) system for service businesses is software that centralises customer data, automates communication, and manages loyalty programmes. EasyWeek CRM includes a customer database with segmentation, multi-channel messaging, workflow automation, and retention tools — all designed for salons, clinics, fitness studios, and other service organisations across the UK.

Yes, EasyWeek offers a free plan that includes core CRM features such as the customer database, appointment scheduling, and basic notifications. Premium plans unlock advanced automation, loyalty programmes, and multi-channel messaging. You can start with a 14-day free trial of the full version.

EasyWeek CRM stores complete customer profiles including contact details, visit history, service preferences, spending statistics, tags, custom attributes, and communication logs. You can segment customers by any combination of these fields for targeted campaigns.

EasyWeek uses an event-action trigger model. When a specific event occurs — such as a completed appointment, a birthday, or a customer becoming inactive — the system automatically performs an action like sending a message, applying a discount, or adding loyalty points. You can also create segment-based campaigns that run on schedule.

EasyWeek CRM supports SMS, WhatsApp, Email, Push notifications, and Telegram. You can send automated appointment reminders, promotional campaigns, follow-up messages, and re-engagement sequences across all channels from a single dashboard.

Yes, EasyWeek CRM integrates with popular calendar apps, payment systems, social media platforms, and messaging services. The platform also provides a booking widget for your website and supports data import/export for seamless migration from other systems.
14 days of the full version for free

Use all the features of our product completely free and without limits. Evaluate the functionality, benefits, and convenience of EasyWeek.

Unlimited access to all plans for 14 days
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